Privacy Policy

Last updated: January 1, 2025  ·  Effective: January 1, 2025

Latawa Real Estate ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website at latawarealestate.com or contact us for real estate services. By using our website or services, you consent to the practices described in this policy.

1. Who We Are

Latawa Real Estate is a real estate advisory and brokerage firm based in Firozpur, Punjab, India. Our principals are Inder Latawa (+91 98885 00421) and Vivek Latawa (+91 98149 78768). Our registered office is located at VPO Firozpur, Near Mata Mansa Devi Temple, Punjab, India.

For the purposes of applicable Indian data protection law (including the Information Technology Act, 2000 and its amendments), Latawa Real Estate is the data controller responsible for your personal data collected through this website.

2. Information We Collect

We collect personal information in the following ways:

• Contact forms: When you submit an enquiry through our website, we collect your name, phone number, email address (if provided), budget range, preferred location, and any message you include.
• Direct communication: When you call or WhatsApp our principals, information shared in those conversations may be noted for follow-up purposes.
• Automatic collection: Like most websites, our server and analytics tools automatically record your IP address, browser type, pages visited, time of visit, and referring URL. This data is used in aggregate form and is not typically linked to your identity.
• Cookies: We may use cookies and similar tracking technologies to improve your experience. See Section 7 for details.

We do not collect sensitive personal data such as financial account details, Aadhaar numbers, or government identification documents through this website. Such documents may be requested offline during the course of a property transaction and are handled with strict confidentiality.

3. How We Use Your Information

We use the personal information you provide to:

• Respond to your property enquiries and connect you with relevant listings
• Schedule property site visits and consultations
• Send you information about properties, market updates, or new listings that match your stated preferences (only if you have opted in or made an enquiry)
• Improve our website and understand how visitors use it
• Comply with legal obligations under Indian law

We do not sell your personal data to third parties for their marketing purposes.

4. Sharing of Information

We may share your personal information in the following limited circumstances:

• Property developers and sellers: With your knowledge and consent, we may share your contact details with property developers or sellers whose properties you have expressed interest in.
• Legal and professional advisors: We may share information with lawyers, chartered accountants, or other professionals engaged to support your transaction.
• Service providers: We may share data with third-party service providers who help us run our website (such as hosting providers or analytics tools), bound by confidentiality obligations.
• Law enforcement: We may disclose information when required to do so by law, court order, or government authority.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Typically:

• Enquiry data is retained for up to 2 years from last contact
• Transaction-related documents may be retained for up to 7 years as required by Indian tax and property law
• Website analytics data is typically retained in aggregate form and not linked to identifiable individuals beyond 26 months

You may request deletion of your personal data at any time (see Section 6). We will honour such requests unless retention is required by law.

6. Your Rights

Under applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention requirements)
• Withdraw consent for communications at any time
• Object to processing of your personal data

To exercise any of these rights, contact us at info@latawarealestate.com or call +91 98885 00421. We will respond within 30 days.

7. Cookies & Tracking

Our website may use the following types of cookies:

• Essential cookies: Required for the website to function (e.g. session management). You cannot opt out of these.
• Analytics cookies: Help us understand how visitors interact with the website (e.g. Google Analytics). These are anonymised and used in aggregate.
• Preference cookies: Remember your settings and choices to improve your experience.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website. We do not use advertising or tracking cookies that follow you across other websites.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

9. Third-Party Links

Our website may contain links to third-party websites such as property portals, Google Maps, or social media platforms. These sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to check this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@latawarealestate.com
• Phone (Inder Latawa): +91 98885 00421
• Phone (Vivek Latawa): +91 98149 78768
• Address: VPO Firozpur, Near Mata Mansa Devi Temple, Punjab, India